Relationship Builder | Customer-Focused Writer |
Data-Informed Problem Solver
Hi, I'm Ashley!
About Me
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With a solid background blending knowledge management expertise, customer service savvy, and data-informed decision making, I have a knack for crafting content and systems that resonate with the everyday challenges encountered by busy adults from diverse backgrounds.
My Goal:
To streamline content, processes, and systems to make people's jobs easier!
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My Approach:
I prioritize user-friendly content that is logical and relevant. The systems and frameworks I create are meticulously organized and highly accurate, ensuring ease of navigation for all users. But it's not just about churning out knowledge assets. I'm always on the lookout for ways to tweak, refine, and improve things.
My Why:
Making your life easier is what gets me out of bed in the morning!
What truly sets me apart?
I Build Real Connections
I believe in fostering genuine connections that are built on trust and respect.​
I Collaborate Cross-Functionally
Whether it's with peers or higher-ups, I excel in collaborating across all levels of an organization. I'm all about bringing people together to get stuff done.
I Use Data to Inform Decisions
I love a good spreadsheet! Finding the right data to make the best decision possible is the key to success.
I Focus on Strategy
My approach is strategic, always seeking opportunities for improvement and innovation.
I Meet Customers Where They Are
Understanding the unique needs of your employees and customers, I strive to meet them at their level, ensuring their concerns are addressed effectively.
I Uphold High Standards
As a detail-oriented, deadline-driven professional, I hold myself to the highest standards of work and always take accountability. I’m reliable and consistent in everything I do.
Work Values
Transparency
Integrity
Honesty
Empathy
Work/Life
Balance
Personal Interests
Indoor Climbing
My Dog
Crafts
Bob's Bugers